Global
Infomation Impact of Microsoft 365 legacy TLS cipher suites deprecation and support for affected 海角社区products (multi-function printers, printers, facsimiles, and production printers)
海角社区has been made aware of Microsoft's decision to update TLS cipher suites supported by Microsoft 365 to enhance encryption standards. This change will affect some 海角社区multi-function printers, printers, facsimiles, and production printers.
This notice explains the functions affected by the deprecation and Ricoh's response to the change.
1. Affected functions
For products not listed in section 3, “Products that support the TLS cipher suites required by Microsoft”, the following functions will no longer be able to send or receive emails via Exchange Online, regardless of support for OAuth2.0 authentication.
Sending email
- Sending email using the scan function
- Sending internet fax
- Sending fax to an email address
- On-demand Email Notification (function that notifies machine status by email)
- Auto Email Notification (function that sends error notification to the designated administrator email address)
- Sending error notification when using Mail to Print
Receiving email
- Receiving internet fax
- On-demand Email Notification (function that notifies machine status by email)
- Mail to Print
2. Ricoh's response to this change
If you are using Exchange Online for any of the functions listed in section1, “Affected functions” on a product not listed under section 3, “Products that support the TLS cipher suites required by Microsoft”, please switch to methods that does not use email sending, or use email services other than Exchange Online.
3. Products that support the TLS cipher suites required by Microsoft
*For products not listed below will not be able to use Exchange Online for the functions explained in section 1, “Affected Functions”.
| Category | Product/Model |
|---|---|
| Color MFP | IM C2000/C2500/C2509J/C3000/C3500/C3509J/C4500/C5500/C6000 |
| IM C2010/C2510/C2510J/C3010/C3510/C3519J/C4510/C5510/C6010 | |
| IM C2501CE/C3501CE/C5501CE | |
| IM C300/C300F/C400F/C400SRF/C400SRFG | |
| IM C3010SD/C3510SD/C4510SD/C6010SD | |
| IM C320F | |
| IM C401F/C401SRF | |
| IM C530F/C530FB | |
| IM C6500/C8000 | |
| IM C6510/C8010 | |
| IM C7010 | |
| IM CW2200 | |
| M C2001 | |
| M C240FW | |
| M C250FW/C250FWB | |
| M C251FW | |
| M C320FW | |
| SP C360SFNw/C361SFNw | |
| Monochrome | MFP IM 2500/2509J/3000/3009J/3500/3509J/4000/5000/6000 |
| IM 2702 | |
| IM 370/460/460FTL | |
| IM 550F/600F/600SRF/600SRFG | |
| IM 7000/8000/9000 | |
| M 2310N/2510/2810N | |
| M 320/320F/320FB/320SE | |
| SP 330SN/SP 330SFN/3710SF | |
| Color Printer | IP C8500 |
| IP CW2200 | |
| P C200W | |
| P C300W/C301W | |
| P C311W | |
| P C375 | |
| SP C360DNw | |
| Monochrome Printer | P 310/311/311SE |
| P 800/801 | |
| SP 330DN/3710DN | |
| Production-Cutsheet | Pro 8400S/8410S/8420S |
| Pro 8410/8420 | |
| Pro C5300S/C5310S | |
| Pro C5300SL | |
| Pro C5400S/C5410S | |
| Pro C5400SL |
4. Related information
For information on Microsoft Exchange Online basic authentication deprecation and the availability of OAuth2.0 authentication for affected 海角社区products, please refer to the following.
5. 海角社区
Please contact your local 海角社区representative or dealer if you have any queries.
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*Company and product names are trademarks or registered trademarks of their respective companies.
|鈥傾bout Ricoh鈥億
海角社区is a leading provider of integrated digital services and print and imaging solutions designed to support digital transformation of workplaces, workspaces and optimize business performance.
Headquartered in Tokyo, Ricoh's global operation reaches customers in approximately 200 countries and regions, supported by cultivated knowledge, technologies, and organizational capabilities nurtured over its 85-year history. In the financial year ended March 2025, 海角社区Group had worldwide sales of 2,527 billion yen (approx. 16.8 billion USD).
It is Ricoh's mission and vision to empower individuals to find Fulfillment through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future.
For further information, please visit
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